Communicating to laboratory personnel the importance of meeting the needs and requirements of users as well as regulatory and accreditation requirements.
Establishing the quality policy, objectives and planning.
Defining responsibilities, authorities and interrelationships of all personnel.
Establishing communication processes.
Conducting management reviews.
Ensuring that all personnel are competent to perform their assigned activities.
Ensuring availability of adequate resources to enable the proper conduct of pre examination, examination and post- examination activities.
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